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FAQ

Answers to common cybersecurity inquiries

01

How Long Does The Process Take?

The timeline for recovering lost or stolen cryptocurrency can vary, typically ranging from as little as 2 hours to as long as 3 months. While this may seem extensive, it’s a reflection of the meticulous process we follow. We begin by conducting a preliminary search within the first week of onboarding a new client. During this initial phase, we secure the backup of the private key and explore various password hypotheses. From there, we persist in our efforts, continually retesting and adapting our recovery algorithms as our hardware capabilities advance. This diligent approach continues unless a client specifically requests the deletion of their information.

02

How Does Recovery Work?

Jorgensencyber is an investigative cyber organization staffed with industry specialists who can analyze your case, gather data and information about the perpetrators, and take action to catch the scammers on your behalf. But our commitment doesn’t stop there – we will ensure that 100% of the stolen amount is returned to you, the rightful owner. Our highly integrated and functional process combines legal expertise and technological prowess to pursue the recovery of your funds. Depending on the nature of your case, this entire procedure can take anywhere from 7 to 72 hours. If you believe your account has been compromised, our team of local experts will immediately initiate legal action and fight the case on your behalf, making the process as seamless as possible for you.

03

Are You Legal Professionals?

You can trust that our services are conducted under the oversight of licensed attorneys. Our team of legal experts provides consulting and practical support throughout the entire process of filed requests, ensuring that all actions taken are within the bounds of the law.

04

I Deleted My Seed Phrase And My Private Key Can You Help?

While it is mathematically impossible to directly hack the Bitcoin blockchain, our specialized approach involves using strategic password guesses in combination with any private key backups you may have. This allows us to methodically work towards regaining control of your funds, even if you’ve lost access to your seed phrase or private key.

05

Can You Recover My Scammed Or Stolen Wallet?

Yes, we can absolutely help recover wallets that have been compromised or had funds stolen. As long as you qualify for one of our recovery services, our team is dedicated to tracking down your lost assets and getting them back into your possession.

06

What Type Of Crypto Can You Recover?

The types of cryptocurrencies we can recover are continuously expanding. Currently, we support recovery for all token types, including legacy mnemonics, 13th and 25th word seeds, and ERC-20 tokens. Our capabilities cover the full breadth of the crypto ecosystem.

07

How Much Does It Cost?

For our cryptocurrency recovery services, we charge a fixed fee of 10% of the total amount lost. The cost for our other security and advisory services depends on the specific requirements, but we always strive to provide transparent and fair pricing.

Cybersecurity insights

Stay informed and secure your digital world

We are committed to continually advancing our capabilities by integrating cutting-edge AI and machine learning technologies.

Contact us
info@jorgensencyber.com

Suzy Queue 4455 Landing Lange, Louisville, KY 40018-1234

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